Planning for growth
Workplace intelligence for better business decisions
Is your workplace supporting your business priorities?
Understand what’s working. Decide what comes next.
POS Workplace Intelligence is a consultant-led workplace review of how well your space supports your business priorities. We bring together leadership priorities, employee experience, workplace observations and business information in a focused report, with clear priorities for practical next steps.
What the review helps you decide
Start with the questions facing your business.
You may be planning for growth, hearing mixed feedback or considering changes to how people work. Understand the situation before choosing a solution.
Making better use of space
Why is suitable space hard to find when some areas seem unused?
Supporting our people
Would different working arrangements help our people?
Prioritising investment
Where should we target improvements before committing to a bigger spend?
The solution
A structured review that connects business intent with workplace reality.
Whether you are planning for growth, making better use of space or considering new ways of working, we start with your business priorities. The review connects those priorities with everyday experience, giving you a clear basis for your next decision.
01
Connect priorities with daily work
Connect business priorities with the activities people need to do well, and the workplace conditions that support them.
02
Test what is really happening
Bring leadership priorities, employee experience, workplace observations and relevant business information into one structured workplace review.
03
Choose the right next steps
Identify what to retain, improve or investigate, with practical options linked to your priorities and specialist input where needed.
Examples of the thinking
From feedback to a clearer design brief.
Make room for the work that needs concentration.
A request for more privacy can mean fewer interruptions, confidential conversations or protecting information on screen. Understanding the activity and why it matters to the business helps us assess the right setting, rather than simply adding more rooms.
- Reported need
“We need more privacy.”
- Work to support
Focused work, confidential conversations or screen privacy?
- Options to assess
Improve quiet settings, adapt enclosure or agree ways to reduce interruptions.
Why this matters now
The workplace can be a business enabler. Too often, it is measured only as space.
Attendance, utilisation and cost matter, but they do not show whether the workplace supports the work, culture and outcomes the business is asking people to deliver.
of employees worldwide were engaged at work in 2025.
Gallup’s global research puts employee engagement at one in five. Understanding what helps people do good work is a valuable starting point for any workplace review.
Gallup, State of the Global Workplace 2026did not strongly agree their workplace helps them do their best work.
Just 26% strongly agreed in Gensler’s survey of more than 16,000 office workers across 15 countries. How well does your workplace support people’s best work?
Gensler Global Workplace Survey 2025Average home-working experience rated above the office in Leesman’s research.
Leesman’s review of its 2024 data, published in 2025, highlights a gap in average experience. What can the office learn, and what should it offer that home cannot?
Leesman, The workplace why, 2025Hybrid working is established. Evidence of success should be too.
CIPD found that 74% of surveyed UK organisations had hybrid working in place. The question now is whether it supports strategy, performance and experience.
CIPD, Flexible and hybrid working practices 2025The POS Workplace Intelligence method
Five clear steps from business priorities to workplace action.
A clear process, from agreeing scope and gathering evidence to reviewing findings together and deciding the next steps.
- 01
Understand the priorities
Agree the business priorities, the work people need to do and the decision the review should support.
OutcomeClear workplace question - 02
Confirm the review
Review what is already known and agree the scope, participants, timing and focus needed to fill material gaps.
OutcomeAgreed scope and focus - 03
Gather the evidence
Bring together leadership input, employee experience, available business information and workplace observations from a walkthrough and agreed checks.
OutcomeConnected sources - 04
Review the findings together
Analyse the evidence and prepare draft findings and options, then discuss strengths, differences, uncertainties and priorities with you.
OutcomeFindings and practical options - 05
Agree practical next steps
After that discussion, finalise your Workplace Intelligence decision report with what to retain, improve, investigate or trial.
OutcomePriorities for action
A short call or written confirmation can settle the scope. After analysis, the findings and next steps review is a one-to-one conversation, joint discussion or group workshop. We discuss draft findings and options before finalising the decision report.
Four perspectives, brought together.
Business information
The Workplace Review Brief and existing records establish your people, places, plans and constraints, so the review addresses a clear business decision.
Leadership priorities
Leadership Perspectives or an agreed discussion explores what success looks like, which activities matter and where priorities align or differ.
Employee experience
Existing feedback or an Employee workplace survey shows what people need to do, what helps and where they encounter barriers.
Workplace observations
A workplace walkthrough examines layout, settings, facilities and conditions, with targeted checks where needed to test how the space supports work.
Your organisation’s evidence leads the review. We draw on relevant external research and, where the engagement calls for it, bring in specialist expertise within an agreed scope to help interpret the findings and shape practical next steps.
Core review + optional focus areas
A consistent core. A focus that fits your business.
The core workplace review connects business priorities, work activities and workplace support. We use adequate existing evidence. Where new survey evidence is needed, POS selects a consistent core questionnaire and relevant additional questions, with optional focus areas agreed around your decision.
Where deeper expertise is needed, we agree the specialist contribution and scope with you. If AI or other technology is changing work, we explore what people need to learn, how they work together and which workplace settings support those activities.
The end product
Clear findings. Practical priorities.
Following the findings and next steps review, your final Workplace Intelligence decision report explains how the workplace supports your business priorities, what to retain and where improvements could help. Recommendations reflect the evidence and the decisions you need to make.
- A clearer basis for investment and change
- Priorities tied to business goals
- Practical options with trade-offs and limitations
- A record of what was reviewed and why
A standalone review, with any subsequent design or delivery support agreed separately.
Discuss your workplace questionIllustrative output
Workplace Intelligence decision report
Workplace questionIs the workplace enabling the way this business needs to perform and grow?
- 01Business priorities
The goals, work activities, workplace question and decision criteria.
- 02What is working
Evidence-backed strengths worth retaining or building on.
- 03Gaps and opportunities
What needs closer attention and where perspectives differ.
- 04Practical next steps
Options linked to your priorities, including what to retain, improve, trial or investigate with specialist support.
- 05Evidence and limitations
Coverage, confidence, constraints and what still needs to be tested.
Privacy, security and confidence
Your information, handled with care.
Your business plans and employee feedback are treated confidentially, with agreed access and careful reporting. POS checks the findings before discussing them with you.
Read how information is handled
Confidential feedback
Survey findings are reported as grouped themes and results, with comments reviewed to protect participants’ identities.
Controlled access
Access is limited to those authorised for the engagement, with clear responsibilities for handling your information.
Human review
POS checks the evidence behind each recommendation, bringing workplace expertise and practical judgement to the final report.
Clear reasoning
See what supports each recommendation, where further investigation would help and why a particular change is worth considering.
About POS
Workplace specialists. Evidence-led design.
POS Interiors has worked across Guernsey and Jersey for more than four decades, with over 20 years of joined-up leadership across workplace consultancy, design and delivery.
Lefebvre CourtA contemporary workplace delivered by POS
01 / 05Showing Lefebvre Court
This gives Workplace Intelligence a practical foundation. Evidence is tested against the realities of buildings, people, budgets and programmes, then carried into a clear brief, coherent design and controlled delivery where change is needed.
From evidence to implementation
Before you begin
A few practical questions.
A focused review, with scope and expectations agreed from the outset.
Your involvementWhat would we need to do?
Nominate a project coordinator, share the business context and agree who will take part. We agree how to gather leadership priorities and employee experience, building on useful information you already have. POS brings the evidence together and discusses the findings with you.
Your workplaceDo we need to be planning a refurbishment?
No. The review can help you make better use of the workplace you already have. The next step could be a change to working practices, a targeted improvement or simply keeping what works.
Existing informationCan you use surveys and information we already have?
Yes. We start with your business priorities and review the surveys, plans and information already available. Where they answer the question, we use them. If an important gap remains, we agree a proportionate follow-up, such as a discussion, a site check or a targeted question.
Scope and focusCan we focus on specific priorities?
Yes. We agree the review around your decision and use adequate existing evidence. Where new survey evidence is needed, POS selects a consistent core questionnaire and relevant additional questions. Optional focus areas and specialist input are agreed where they help resolve material gaps.
Programme and feesHow long does it take, and what does it cost?
We agree the scope, fee and programme before starting. These reflect the workplace, participants and decisions involved. A discovery call helps us establish the right approach.
After the reviewWhat happens next?
Your final decision report records the priorities discussed together. You choose how to proceed, with design or delivery support agreed separately. A focused review is typically useful after 12 to 18 months, or sooner when priorities or workplace needs change. We agree its scope around progress, existing evidence and the questions that need attention.
Start with your business priorities
Is your workplace helping the business achieve what comes next?
Book a free, no-obligation discovery call with POS. We discuss the business goals behind the question, the evidence already available and whether a structured review adds useful clarity.
- 30-minute introductory conversation
- No preparation or commitment required
- Clear next steps if there is a useful fit